Refunds & Cancellations

Full refund within 24 hours

You may request a full refund within 24 hours of the successful payment time recorded for your purchase. Each project or portfolio upgrade is a separate purchase with its own 24-hour window.

One refund policy

Eligible refunds return the full amount paid. There are no partial refunds, administrative deductions or payment-gateway fee deductions from your refund. Requests received after the 24-hour window are not eligible under this policy.

How to request

Email support@evoastra.com within the 24-hour window with the subject “Refund Request — [Your Full Name]”. Include your registered name and email, purchased item and payment or order reference. Eligibility is based on when the request is received, not when staff review it. The company checks the payment and request time before processing the refund; the portal does not automatically approve requests.

Refund method and processing

Approved refunds return to the original payment method in INR. Requests are acknowledged within two business days and approved refunds are processed within seven to ten business days. Bank processing may take additional time. The 24-hour limit is the request window, not a promise that the bank will complete the refund within 24 hours.

Existing purchases and records

This policy applies to purchases made under this version of the terms. Earlier purchases and accepted terms retain their recorded policy version. Refunds remain in the payment history and do not silently rewrite earned internship dates or issued documents; staff review commercial access separately.

Support

For a service cancellation or dispute, contact support@evoastra.com with the relevant payment reference. Nothing in this policy removes applicable consumer rights.